外贸函电及流程PDF电子书下载

本书的编写以英文作为主要语言，专业知识复杂、难懂之处适当辅以汉语。为使上述各专业学生在学好商务英语的同时，又能深刻理解和灵活操作国际贸易实务，本书在内容安排上从介绍相关专业知识入手，必要时结合知识插图，做到英语函电与商务流程紧密结合，从而使学生达到融会贯通的效果。

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Chapter 1 Basic Knowledge of Business Letter Writing 1

Chapter 2 Establishing Business Relations 31

Chapter 3 Inquiries and Replies 52

Chapter 4 Making Quotations and Offers 70

Chapter 5 Counter-offer and Acceptance 88

Chapter 6 Placing＆Confirming an Order 101

Chapter 7 Terms of Payment 114

Chapter 8 Packing and Shipment 135

Chapter 9 Insurance 154

Chapter 10 Complaint,Claim and Settlement 172

Key 192

参考文献 204

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