外贸英语函电PDF电子书下载

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Unit 1 Basic Knowledge of Business Letter Writing 1

Unit 2 Establishing Business Relations 15

Unit 3 Enquiries and Replies 21

Unit 4 Quotations,Offers and Sales Letters 36

Unit 5 Counter Offers 53

Unit 6 Orders and Acknowledgements 60

Unit 7 Business Contract 67

Unit 8 Payment 77

Unit 9 Packing and Shipment 87

Unit 10 Insurance 96

Unit 11 Complaints and Claims 103

Unit 12 Agency 110

Appendix Key to the Exercises 120

References 134

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