SUCCESSFUL MANAGEMENT OF LARGE CLERICAL OPERATIONS A GUIDE TO IMPROVING SERVICE TRANSACTION SYSTEMS
MARTIN F.STANKARD1981 年出版268 页ISBN:0070608318
Managing the Business Environment
Linda Bennett2222 年出版287 页ISBN:9781861521767;1861521766
MANAGING HOSPITAL INFORMATION SYSTEMS
STEPHEN L.PRIEST1982 年出版266 页ISBN:0894433776
MANAGING HOSPITALITY HUMAN RESOURCES
ROBERT H.WOODS1992 年出版446 页ISBN:0866120685