书籍 SUCCESSFUL MANAGEMENT OF LARGE CLERICAL OPERATIONS  A GUIDE TO IMPROVING SERVICE TRANSACTION SYSTEMS的封面

SUCCESSFUL MANAGEMENT OF LARGE CLERICAL OPERATIONS A GUIDE TO IMPROVING SERVICE TRANSACTION SYSTEMS

MARTIN F.STANKARD

出版社

MCGRAW-HILL BOOK COMPANY

出版时间

1981

ISBN

0070608318

标注页数

268 页

PDF页数

285 页

书籍介绍
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