SELLING TODAY:CREATING CUSTOMER VALUE 9TH EDITION
GERALD L.MANNING AND BARRY L.REECE2004 年出版527 页ISBN：
Management Meeting and Exceeding Customer Expections Sixth Edition
Warren R.Plunkett1998 年出版760 页ISBN：
MARKET-BASED MANAGEMENT STRATEGLES FOR GROWING CUSTOMER VALUE AND PROFITABILITY SECOND EDITION
ROGER J. BEST2000 年出版385 页ISBN：0130145467
Lecture Notes in Computer Science 4464 Information Security Practice and Experience Third Internatio
ISPEC 20072007 年出版361 页ISBN：9783540721598
