CLINICAL EXPERIENCE RECORD AND NURSING CARE PLANNING A GUIDE FOR STUDENT NURSES SECOND EDITION
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THE NATIONAL EXPERIENCE PART TWO A HISTORY OF THE UNITED STATES SINCE 1865 SEVENTH EDITION
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Managing Software Requirenments:A Use Case Approach,Second Edition
[美]莱芬韦尔(Leffingwell,D.)等著2004 年出版502 页ISBN:7111137876
作者采用一种易于接受的风格,讲述他们自己的实战经历,列举大量的案例研究,向我们展示了分析人员和开发人员如何把用例技术和传统的需求表达形式结合起来高效地确定需求。书中还说明了一些经过证明的用以确定、...
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CUSTOMER CHOICE:PURCHASING ENERGY IN A DEREGULATED MARKET
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Selling Today Creating Customer Value 11th Edition
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CUSTOMER CARE A TRAINING MANUAL FOR LIBRARY STAFF
PAT GANNON-LEARY MICHAEL D.MCCARTHY2010 年出版242 页ISBN:1843345706
MANAGEMENT:MEETING AND EXCEEDING CUSTOMER EXPECTATIONS SEVENTH EDITION
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