TOTAL QUALITY MANAGEMENT IN HUMAN SERVICE ORGANIZATION
1993 年出版109 页ISBN：0803949499
ASSESSING QUALITY IN EUROPEAN HIGHER EDUCATION INSTITUTIONS
2006 年出版166 页ISBN：3790816590
DIETARY PROTEIN QUALITY EVALUATION IN HUMAN NUTRITION
2013 年出版64 页ISBN：9251074178
Participative Productivity and Quality of Work Life
1982 年出版384 页ISBN：0136513980
SELLING TODAY BUILDING QUALITY PARTNERSHIPS SIXTH EDITION
1995 年出版583 页ISBN：0205164463
Waste testing and quality assurance : third volume
1991 年出版411 页ISBN：0803112947
MANAGEMENT QUALITY AND COMPETITIVENESS SECOND EDITION
JOHN M.IVANCEVICH PETER LORENZI STEVEN J.SKINNER PHILIP B.CROSBY1997 年出版630 页ISBN：
Public Economics and the Quality of Life
2011 年出版327 页ISBN：9781617260766;1617260762
Manufacturing Engineering An Introduction to the Basic Functions second edition
1991 年出版414 页ISBN：0824784022
