ADVANCES IN ORGANIC CHEMISTRY:METHODS AND RESULTS VOLUME 7 THE CHEMISTRY OF CYCLIC ENAMINONITRILES A
EDWARD C. TAYLOR AND ALEXANDER McKILLOP1970 年出版415 页ISBN:
服务管理 基于质量与能力的竞争研究 a study of competition based upon service quality and competency
张宁俊著2006 年出版285 页ISBN:7802075009
本书介绍了服务企业的管理问题。