WHERE TO FIND WHAT:A HANDBOOK TO REFERENCE SERVICE
JAMES M.HILLARD1984 年出版357 页ISBN:0810816458
SERVICE MANAGEMENT OPERATIONS,STRATEGY,INFORMATION TECHNOLOGY 8TH EDITION
JAMES A.FITZSIMMONS,MONA J.FITZSIMMONS,SANJEEV BORDOLOI2015 年出版503 页ISBN:9787111493778;9787111493
GOVERNANCE STRUCTURES AND MECHANISMS IN PUBLIC SERVICE ORGANIZATIONS:THEORIES
EVIDENCE AND FUTURE DIRECTIONS2011 年出版131 页ISBN:9783790827491
CRISIS INTERVENTION IN CRIMINAL JUSTICE/SOCIAL SERVICE SECOND EDITION
JAMES E.HENDRICKS BRYAN BYERS1996 年出版414 页ISBN:0398065845
SMALL AIR-COOLED ENGINE SERVICE MANUAL 17TH EDITION
1992 年出版490 页ISBN:0872884899
全球战略 updated for the internet and service era
乔治·S. 伊普(George S.Yip)著;程卫平译2005 年出版297 页ISBN:7300069142
本书提供了一个评估全球化相关的战略因素及其相关程度的系统框架。
JOHN MEREDITH-PARRY AND LORRAINE WELLER1981 年出版76 页ISBN:0713180684