Knight's food service dictionary
John B.Knight and charles a.salter1987 年出版393 页ISBN:0442246668
奢侈品销售的艺术 顶级奢侈品品牌的销售圣经=Selling luxury connect with affluent customers
create unique experiences through impeccable service2016 年出版0 页ISBN:
MANAGERIAL ACCOUYNTING:MANUFACTURING AND SERVICE APPLICATIONS
2002 年出版632 页ISBN:0324118082