文秘英语PDF电子书下载

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Unit 1 Office Guidelines 1

Unit 2 Reception 7

Unit 3 Telephone Calls 13

Unit 4 Receiving Messages 19

Unit 5 Reservations 25

Unit 6 Conference 31

Unit 7 Making Schedules 37

Unit 8 Business Trip 43

Unit 9 Changing Appointments 49

Unit 10 Making Suggestions 55

Unit 11 Filing 61

Unit 12 Office Automation 67

Unit 13 Personnel 73

Unit 14 Banquet 79

Unit 15 Sightseeing 85

Unit 16 Business Correspondence 92

References 101

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