模拟导游教程 修订版PDF电子书下载

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CONTENTS 3

Part One Learn to Be a Tour Guide 3

Unit One What is a Tour Guide 3

Unit Two Professionalism 7

Unit Three Planning a Tour 11

Unit Four Meeting the Guests 16

Unit Five Moving People 21

Unit Six Leadership Skills 26

Unit Seven Tips on Dealing with Problems（1） 31

Unit Eight Tips on Dealing with Problems（2） 36

Part Two Working Procedures 43

Unit One Greetings 43

Unit Two En Route 55

Unit Three Hotel Accommodations 69

Unit Four Itinerary Discussion 83

Unit Five Dining in China 93

Unit Six Shopping 107

Unit Seven Entertainment 121

Unit Eight Farewell 132

Unit Nine Handling Complaints 141

Part Three Tourist Attractions 157

Unit One China's Mountains 157

Unit Two China's Rivers 173

Unit Three Ancient Defensive Projects 190

Unit Four Ancient Chinese Architecture 204

Unit Five The Art of Classical Chinese Gardens 221

Unit Six Buddhist Temple Complexes 237

Unit Seven Ancient Tombs 256

Unit Eight Festival Celebrations in China 272

Unit Nine Wild Life in China 291

Unit Ten Chinese Calligraphy and Painting 306

Part Four Key to the Translation Practice 329

Part Two 329

Part Three 344

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