商贸英语写作PDF电子书下载

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Unit 1 English Business Letters 1

Unit 2 Establishing Business Relations 11

Unit 3 Inquiry and Reply 21

Unit 4 Quotation/Offer and Reply 33

Unit 5 Counter-Offer and Reply 45

Unit 6 Firm Offers and Non-Firm Offers 55

Unit 7 Orders 65

Unit 8 Payment 75

Unit 9 Packing and Shipping Marks 95

Unit 10 Shipment 107

Unit 11 Insurance 123

Unit 12 Credit Investigation 135

Unit 13 Complaints and Claims 143

Unit 14 Settlement of Claim 157

Unit 15 Agency 167

Key to the Exercises 181

References 196

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