THE NEW PUBLIC SERVICE SERVING
NOT STEERING THIRD EDITION2011 年出版242 页ISBN：076562625X
LEARNING THROUGH SERVING:A STUDENT GUIDEBOOK FOR SERVICE-LEARNING ACROSS THE DISCIPLINES
CHRISTINE M.CRESS PETER J.COLLIER VICKI L.REITENAUER2005 年出版153 页ISBN：1579221181
Theories of Performance:Organizational and Service Improvement in the Public Domain
Talbot2010 年出版257 页ISBN：
SERVICE AMERICA! Doing Business in the New Economy
2222 年出版203 页ISBN：0870946595
LIBERALIZATION OF ELECTRICITY MARKETS AND PUBLIC SERVICE OBLIGATIONS IN THE ENERGY COMMUNITY
ROZETA KAROVA2012 年出版438 页ISBN：9041138491
THE ETHICS CHALLENGE IN PUBLIC SERVICE:A PROBLEM-SOLVING GUIDE THIRD EDITION
CAROL W.LEWIS2012 年出版337 页ISBN：
