BEYOND WINNING:NEGOTIATING TO CREATE VALUE IN DEALS AND DISPUTES
ROBERT H.MNOOKIN SCOTT R.PEPPET ANDREW S.TULUMELLO2000 年出版354 页ISBN:0674003357
MCGOON`S CARDIAC SURGERY AN INTERPROFESSIONAL APPROACH TO PATIENT CARE
KATHLEEN M.MCCAULEY ALBERT N.BREST DWIGHT C.MCGOON1985 年出版408 页ISBN:0803659504
COBOL:from micro to mainframe:preparing for the new millennium
Robert T.Grauer Garol Vazquez Villar Arthur R.Buss2222 年出版896 页ISBN:0137908172
A PRACTICAL INTRODUCTION TO RESEARCH METHODS IN PSYCHOLOGY THIRD EDITION
EUGENE B.ZECHMEISTER JEANNE S.ZECHMEISTER JOHN J.SHAUGHNESSY1997 年出版274 页ISBN:0070727058
服务精神 how to create excellent corporation and employee
宋豫书著2006 年出版179 页ISBN:7506440741
本书不是关于关于服务精神的理论教材,而是每个服务行业都认可服务的水平的具体呈现,它提供了体现真正服务精神的企业行为规范和员工行为规范,是各行各业从事客户服务的基层经理和员工的培训指导书。...