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Lecture Notes in Computer Science 4103:Business Process Management Workshops
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Managing With Systems Thinking Making Dynamics Work For You In Business Decision Making
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业务外包已经成为许多大公司业务战略的一部分。归纳了许多公司的实际运作经验，具有很强的可操作性。
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MAXIMIZING ELECTRONIC RESOURCES MANAGEMENT IN LIBRARIES APPLYING BUSINESS PROCESS MANAGEMENT
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