THE SOCIAL SERVICES AN INTRODUCTION THIRD EDITION
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TREND IN E-BUSINESS，E-SERVICES，AND E-COMMERCE：IMPACT OF TECHNOLOGY ON GOODS，SERVICES，AND BUSINESS TR
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GRETCHEN BLOOM ENGLISH FOR CAREERS1976 年出版0 页ISBN：
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OPERATIONS MANAGEMENT GOODS，SERVICES AND VALUE CHAINS
DAVID A.COLLIER JAMES R.EVANS著2007 年出版830 页ISBN：
MANAGING SERVICES USING TECHNOLOGY TO CREATE VALUE
MARK M.DAVIS AND JANELLE HEINEKE2003 年出版443 页ISBN：0072858192
SERVICES MARKETING:TEXT AND CASES THIRD EDITION
STEVE BARON KIM HARRIS TONI HILTON2009 年出版358 页ISBN：0230520936
Microsoft Windows 2000 Directory Services基础结构设计 影印版
Microsoft公司著2001 年出版462 页ISBN：7900632859
