商务英语写作技巧PDF电子书下载

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Unit 1 Basic Principles of Business English Writing 1

Module 1 Basic Principles of Business English Writing 3

Module 2 Some Features of Business English Writings 11

Unit 2 Some Mind Sets about Business Letters and Faxes 17

Module 1 ABC about Writing of Business Letters 18

Module 2 ABC about Drawing up Faxes 25

Unit 3 Company Profiles 35

Module 1 Company Profiles 36

Module 2 Job Advertisements 50

Unit 4 Starting a Career 64

Module 1 Resumes 65

Module 2 Application Letters 76

Unit 5 Internal Communication 86

Module 1 Interoffice Memos 87

Module 2 Phone Messages 94

Module 3 E-mails 98

Unit 6 Products Description 104

Module 1 General Description 106

Module 2 Specific Instruction 113

Unit7 External Communication(Ⅰ)—Establishing and Developing Relationships with Business Associates 128

Module 1 Making Self-introduction 130

Module 2 Making Enquiries and Offers 137

Unit 8 External Communication(Ⅱ)—Making Deals 155

Module 1 Placing Orders 157

Module 2 Writing of Contracts and Agreements 172

Unit 9 External Communication(Ⅲ)—Dealing with Problems 194

Module 1 Getting Payment Settled 196

Module 2 Complaining about Shipments 207

Module 3 Complaining about After-sales 216

Unit 10 Business Report 225

Module 1 Investigation Reports 228

Module 2 Feasibility Reports 234

Module 3 Summarizing Report 241

参考书目 253

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