秘书英语PDF电子书下载

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Unit 1 How to Become a Qualified Secretary 1

Unit 2 Knowing Your Office 10

Unit 3 Collecting Information 18

Unit 4 Secretarial English for Telephone Use 27

Unit 5 Arranging a Meeting 35

Unit 6 Receiving a Visitor 45

Unit 7 Business Negotiation 54

Unit 8 Reaching Agreements 63

Unit 9 Business Dinner 74

Unit 10 Giving Gifts 83

Unit 11 Seeing the Visitor off 93

Unit 12 Handling Complaints 102

Unit 13 Dealing with the Boss 112

Tapescripts 121

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